Terms of Service
Last updated: May 26, 2026
1. AGREEMENT TO OUR LEGAL TERMS
We are PDFSimplified ("Company," "we," "us," or "our"), a company registered in Chad at Ndjamena, Chad, Ndjamena, chari baguirmi, 00000.
We operate the website https://www.pdfsimplified.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
You can contact us by phone at +23593064452, email at contact@pdfsimplified.com, or by mail to Ndjamena, Chad, Ndjamena, chari baguirmi, 00000, Chad.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and PDFSimplified, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms.
We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you by contact@pdfsimplified.com, as stated in the email message. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.
2. INTELLECTUAL PROPERTY RIGHTS
We own or hold the licenses for all intellectual property rights on our platform, including the underlying software architecture, design styles, brand markings, and processing algorithms.
Your Content: We do not claim ownership over any documents or media you upload to our servers. You retain absolute copyright and ownership of your files. Our platform acts strictly as an automated processing conduit.
3. ACCEPTABLE USE & PLATFORM INTEGRITY
As a user of our Services, you agree not to abuse server infrastructure or disrupt file processing services. Prohibited behaviors include:
- Uploading, processing, or passing files containing malicious payloads, viruses, ransomware, or exploits.
- Attempting to scrape processing endpoints, reverse-engineer compiler scripts, or perform Denial of Service (DoS) interactions.
- Using unauthorized automated bots or scripts that cause synthetic resource spikes on our document conversion engines.
4. USER CREDITS & ACCOUNT MANAGEMENT
Certain high-overhead file manipulations require the consumption of processing units (credits). You are responsible for keeping your account authentication tokens or passwords private. Processing credits purchased possess no real-world monetary value outside our service ecosystem and are non-transferable.
5. REFUND POLICY
We strive to provide a fair experience for all users. To be eligible for a refund, you must maintain an active account with us so that we can verify your transaction history and resource usage data.
Full Refunds: We offer a full refund only if the processing units (credits) added to your account have not been used. Once you begin utilizing your units to process, convert, or edit documents, the service is considered partially or fully rendered, and the purchase becomes non-refundable. This policy ensures that computing resources are not consumed before a refund request is made.
To request a refund or if you encounter an explicit backend engine fault that consumed your credits unexpectedly, please reach out to our team at contact@pdfsimplified.com.
6. DISCLAIMER & LIMITATION OF LIABILITY
Our web applications and core microservices are provided on an "as-is" and "as-available" framework. PDFSimplified makes no implicit guarantees that complex vector file structures, nested layout variations, or massive custom fonts will always render without minor aesthetic differences.
In no event shall PDFSimplified or its infrastructure maintainers be held liable for system timeouts, data processing discrepancies, or layout generation errors arising from standard utilization of our web tools.
7. SERVICE AMENDMENTS & INQUIRIES
We reserve the operational autonomy to update or amend structural details within these guidelines to protect server performance parameters. For rapid assistance or clarity on core pipelines, message us at: contact@pdfsimplified.com.
TABLE OF CONTENTS
1. OUR SERVICES
2. INTELLECTUAL PROPERTY RIGHTS
Our intellectual property
Your use of our Services
- access the Services; and
- download or print a copy of any portion of the Content to which you have properly gained access,
Your submissions
- confirm that you have read and agree with our
" PROHIBITED ACTIVITIES " and will not post, send, publish, upload, or transmit through the Services any Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading; - to the extent permissible by applicable law, waive any
and all moral rights to any such Submission
; - warrant that any such Submission
are original to you or that you have the necessary rights and licenses to submit such Submissions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions ; and - warrant and represent that your Submissions
do not constitute confidential information.
4. USER REGISTRATION
6. SUBSCRIPTIONS
Billing and Renewal
Cancellation
Fee Changes
7. PROHIBITED ACTIVITIES
- Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
- Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
- Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
- Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
- Use any information obtained from the Services in order to harass, abuse, or harm another person.
- Make improper use of our support services or submit false reports of abuse or misconduct.
- Use the Services in a manner inconsistent with any applicable laws or regulations.
- Engage in
unauthorized framing of or linking to the Services. - Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
- Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
- Delete the copyright or other proprietary rights notice from any Content.
- Attempt to impersonate another user or person or use the username of another user.
- Upload or transmit (or attempt to upload or
to transmit) any material that acts as a
passive or active information collection or
transmission mechanism, including without
limitation, clear graphics interchange
formats (
"gifs" ), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms" ). - Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
- Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
- Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
- Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
- Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
- Except as may be the result of standard
search engine or Internet browser usage,
use, launch, develop, or distribute any
automated system, including without
limitation, any spider, robot, cheat
utility, scraper, or offline reader that
accesses the Services, or use or launch any
unauthorized script or other software. - Use a buying agent or purchasing agent to make purchases on the Services.
- Make any
unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses . - Use the Services as part of any effort to
compete with us or otherwise use the
Services and/or the Content for any
revenue-generating
endeavor or commercial enterprise. -
Use the Services to advertise or offer to sell goods and services.
11. SOCIAL MEDIA